I love these cameras but having a really hard time with Kine costumer service. I had an accident on a shoot and had to get my sensor replaced on Terra 4k. Since the camera has been returned with new sensor installed I am having a lot more noise issues and what appears to be data lines in the darker areas of my frame when shooting in lowlight. I haven’t heard back from kinefinity so I figured I would reach out here to see if anyone is dealing with this issue shooting high FPS in lowlight? This test footage was shot with s16 crop 240fps at 3200. Here is the link…https://vimeo.com/352957595
Hi Lawrence, have you reached out to OriginCine in Burbank? They’re the US service center. I will say that there is FPN at higher ISOs especially at an s16 crop where you’re essentially enlarging the size of the noise. Can’t tell if what you’re experiencing is an actual problem with the camera or an inherent limitation of it.